Get the facts right The failure rate of IT Projects can be alarming; per Gartner, approximately 74% of IT projects fail, are late, or go over budget. META GROUP REPORTS that a staggering 55 percent to 75 percent of all CRM projects fail to meet their objectives. On average, about 70 percent of all IT-related projects fail to meet their objectives, so CRM's failure rate -- along with the appalling 70-percent failure rate for ERP implementation projects and the shockingly high 70-percent failure rate experienced by those implementing SCM (supply-chain management) -- is about as distressing as a 70-percent [...]